At Washington Consulting Group, Inc. (WCG), our training objective is to effectively deliver predictable, high quality results that enable clients to improve their planning ability, increase individual and organizational effectiveness, and meet the constant challenge of an increasingly complex environment.
This training objective supports our three overall corporate goals:
The foundation of our training development and delivery process is our internal quality and training standards; an Instruction System Design (ISD) Model; and industry tools, particularly the ISO 9001:2015 quality management standards and the International Civil Aviation Organization (ICAO) TRAINAIR PLUS development guide.
During the training development phase, we apply these internal, industry, and quality standards to the unique needs, culture, and competency-based requirements of each client. During the delivery phase, we use them to ensure our training programs are continually benchmarked, tracked, reviewed, assessed, and improved.
WCG’s broad range of air traffic management courses developed consistent with the ICAO Global Air Traffic Management Operational Concept include:
We are entering a new dawn in aviation. Our complex airspace system continues to grow, not just in the United States, but throughout the world. Our industry is challenged to integrate new entrants into an already thriving aviation eco-system while maintaining the highest level of safety standards. My career with the FAA has been focused on building relationships, delivering air traffic control services, developing training, and promoting aviation safety. It is a natural fit for me to join WCG’s talented technical team as we support our clients in meeting this challenge.”
—Terry L. Biggio, named WCG CEO, Aviation Group, in 2019 and former FAA Southwest Regional Administrator, FAA Vice President of Safety and Technical Training, and FAA Vice President of Air Traffic Services